Clearing your Cache on Apple Devices

To help speed up your loading times in Ctrl Hub, it is recommended that you clear your cache on your devices regularly to help ensure you are using the most up to date data from the platform.  The below steps are for both the iPhone and iPad.

From the home screen on your device open up the Settings app.

Scroll through the setting until you find Safari and click to open.

Scroll to the bottom and select Clear History and Website Data.

A message will appear to double-check that you want to clear the data, click on Clear History and Data to continue.

*Note* You can also clear the cache and preserve history and cookies in Settings by clicking Safari > Advanced > Website Data > Remove All Website Data.

When there's no history or website data to clear, the setting turns grey. The setting might also be grey if you have web content restrictions set up under Content & Privacy Restrictions in Screen Time.

Clearing cache from the app.

You can also clear the cache from the app itself, this is known as ‘Offload App’ in Apple devices.

Following the steps to go to Settings select General.

Now scroll down to iPhone Storage and click to open.

Select the app that you want to clear the cache from (Offload).

Now you can click Offload App.

*Note* If you click Delete App this will remove the app from the device.

A message will appear to double-check that you want to ‘Offload the app’ (clear cache), click Offload App to continue.