Re-Authentication (Mobile App)

Once you have successfully logged into the mobile app, your login remains valid and connected for up to 12 hours.  After 12 hours, your login will expire and the app will prompt you to re-enter your credentials (username and password) to re-authenticate and give you access to the latest data.

If your device is disconnected / offline, you can continue to work in the app without a subsequent re-authentication, with the data you had prior to your last online data sync. Any form changes or submissions you make whilst offline will be saved locally on your device until your data connection is restored. When the data connection is restored, the data on your device will sync, first to the mobile database then to the Ctrl Hub master database.