Guide to Completing: CG002 - Technical Query Form
General Details
The general details at the beginning of each form is used to identify the works associated with the form being completed.
Anything relating to an entity within Ctrl-Hub itself in the form's completion will then associate the form submission to said entity's submission area.
*Note* Any label in bold with a red asterisk is mandatory for completion.
Upon selecting the Scheme relevant to the works from the drop-down menu, the Street drop-down menu options will fill with relevant addresses to the Scheme. Also, the Date should be entered to give a timestamp of the form completion, and then Category last.
Within the majority of forms dates are needed to ascertain when the form is completed or when the action discussed was performed. Usually this would appear as a date box, with drop-down options for Month/Day/Year.
Navigation
Each form is separated into sections for ease of access to users. If, for example, you are only required to access a small part of a form for authorisation, or any other reason you can use the section navigation menu on the left-hand side of the form.
*Note* The example above doesn't showcase navigation so well, as all of the sections are within view. However, in longer forms with long sections, this menu will save a lot of time!
Form Answers/Attachments
In CG002 - Technical Query, the form is for the input of information and evidence, which is then responded to. Questions will be laid out at the top of each row and in this case, is followed by a text box for the response, as well as space for attachments to be included.
*Note* The attachments box below this may or may not be mandatory and is for additional notes to evidence any answers that may require it.
A Signature box is for a manual signature to be entered to confirm acknowledgment of a document or entry. When accessed by a mobile device, the touchscreen function will allow a manual signature, otherwise, the use of a mouse is also valid.
A cadent response will be actioned after the form has been submitted by a CMO or LDP